Last Updated: 28 April 2026

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1. Who We Are

MetaArcana is a UK-registered business. This Privacy Policy explains how we collect, use, and protect personal data when you use our website or contact us.

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2. What Data We Collect

We may collect the following information:

• name

• email address

• phone number (if provided)

• information submitted through contact forms

• newsletter subscription details

• technical data such as IP address, browser type, device information, and website usage data

• communications sent between you and us

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3. How We Use Your Data

We may use your information to:

• respond to enquiries

• provide requested services or information

• manage bookings or consultations

• send newsletters or updates where you have subscribed

• improve website functionality and user experience

• maintain security and prevent misuse

• comply with legal obligations

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4. Legal Bases for Processing

We process personal data under applicable UK data protection law, including where necessary for:

• our legitimate interests in operating and improving the business

• taking steps requested by you before providing services

• compliance with legal obligations

• your consent, where required (such as certain marketing communications or cookies)

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5. Email Marketing

If you subscribe to our newsletter or marketing emails, we may send updates, offers, or news related to MetaArcana.

You can unsubscribe at any time using the unsubscribe link in emails or by contacting us.

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6. Cookies and Analytics

Our website may use cookies or similar technologies through Wix or connected tools to improve functionality, remember preferences, and understand website traffic.

Where required, you will be given choices regarding non-essential cookies.

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7. Data Sharing and Service Providers

We may share data with trusted third-party providers who help us operate the website or services, such as:

• Wix for website hosting and forms

• email marketing providers

• analytics providers

• payment providers if introduced in future

These providers process data on our behalf or as independent controllers where applicable.

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8. Data Retention

We keep personal data only as long as reasonably necessary for the purposes described in this Policy, including legal, accounting, or operational requirements.

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9. Your Rights

Subject to applicable law, you may have rights to:

• access your personal data

• correct inaccurate data

• request deletion

• object to certain processing

• restrict processing

• withdraw consent where processing relies on consent

• request data portability where applicable

To exercise these rights, contact us using the website contact details.

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10. Security

We take reasonable technical and organizational measures to help protect personal data. However, no internet transmission or storage system can be guaranteed fully secure.

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11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us through the website contact form or published contact details.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.